General terms and conditions for purchases in the online store at Vulvani

§ 1 General, Scope of the GTCs

1.1 All deli­ve­ries, ser­vices and orders are made exclu­si­vely on the basis of the fol­lowing Gene­ral Terms and Con­di­ti­ons (her­ein­af­ter “GTC”) in the ver­sion valid at the time of the order.

1.2 The con­trac­tual part­ner is Vul­vani UG (haf­tungs­be­schränkt), Duls­berg-Süd 4, 22049 Ham­burg, Ger­many, Mana­ging Direc­tor: Britta Wiebe. Fur­ther infor­ma­tion can be found in the imprint. For gene­ral ques­ti­ons about online cour­ses, pro­ducts or com­p­laints you can reach us at the e-mail address: hello@vulvani.com .

1.3 Cus­to­mers in the sense of these terms and con­di­ti­ons can be con­su­mers (her­ein­af­ter “cus­to­mers”). Con­su­mers wit­hin the mea­ning of the Terms and Con­di­ti­ons are natu­ral per­sons who con­clude con­tracts for a pur­pose that can pre­do­mi­nantly be attri­bu­ted neit­her to their com­mer­cial nor their pro­fes­sio­nal activity.

§ 2 Conditions of participation for the online courses on vulvani.com

2.1 In your own inte­rest, please read the Terms and Con­di­ti­ons of Par­ti­ci­pa­tion care­fully before purcha­sing online cour­ses or pro­ducts from us and par­ti­ci­pa­ting in them.

2.2 Par­ti­ci­pa­tion in our online cour­ses is at your own risk. We assume no lia­bi­lity for pos­si­ble con­se­quen­ces ari­sing from par­ti­ci­pa­tion in our online cour­ses. The online cour­ses are not dia­gnostics, the­ra­pies or tre­at­ments that would make medi­cal advice or visits to medi­cal pro­fes­sio­nals obso­lete. The online cour­ses should not be used to dia­gnose or treat ailm­ents or dise­a­ses yourself. If you have a pro­blem, always con­sult a health care pro­fes­sio­nal first. The online cour­ses offe­red on this site reflect per­so­nal opi­ni­ons and experiences.

The con­tent of these online cour­ses and all infor­ma­tion on vulvani.com is inten­ded to pro­vide gene­ral infor­ma­tion about mens­trua­tion, sexua­lity, cycle health and rela­ted topics. We assume no respon­si­bi­lity for any con­se­quen­ces rela­ted to the tips and infor­ma­tion pro­vi­ded on this web­site and the online cour­ses offe­red. Ever­yone is respon­si­ble for themselves.

2.3 All per­sons who are at least 18 years old and have no health con­di­ti­ons that pre­clude the use of our online cour­ses are eli­gi­ble to participate.

2.4 After regis­tering and orde­ring one or more online cour­ses, you will receive access to your per­so­nal account in which the online cour­ses you have purcha­sed are avail­able. The online cour­ses are mostly struc­tu­red in dif­fe­rent modu­les and les­sons. You can click on an online course and then view each module. To move to the next les­son, you can use the “Next” but­ton. On the left side of the screen, there is an over­view of all modu­les and les­sons, as well as a sta­tus indi­ca­tor that shows in per­cen­tage how much con­tent you have already com­ple­ted from the course.

2.5 The online cour­ses, their con­tents and your access data may not be pas­sed on to third parties.

§ 3 Conclusion of the contract, formation of the contract, registration, duty of care

3.1 Our offer is bin­ding. With your order you accept our offer to con­clude a con­tract. The con­tract shall be con­clu­ded upon dis­patch or pro­vi­sion of your order to us. You will receive an order con­fir­ma­tion to the e-mail address you have provided.

3.2 Once you have found the desi­red pro­duct or online course, you can take a clo­ser look at the offer without obli­ga­tion by cli­cking on the name or the image. By cli­cking the but­ton “Add to cart” you can put the item into the shop­ping cart. You can view the con­tents of the shop­ping cart without obli­ga­tion at any time by cli­cking the “Shop­ping Cart” but­ton. You can remove or change the pro­ducts or online cour­ses from the shop­ping cart again by cli­cking on the “Change” and “Delete” gra­phics. If you wish to purchase the pro­ducts or online cour­ses in the shop­ping cart, click on the “Check­out” but­ton on the “Shop­ping Cart” page.

3.3 In the course of the fur­ther orde­ring pro­cess, you will set up a cus­to­mer account with us for your first purchase and select the ship­ping method and the pay­ment method. To regis­ter your cus­to­mer account, you can eit­her use your e-mail address and a pass­word of your choice or log in using an exis­ting Google, Face­book or Lin­kedIn account. These creden­ti­als will give you access to the online cour­ses you have purcha­sed. If you use your own pass­word, you must not share it with third par­ties. You are obli­ged to take appro­priate secu­rity mea­su­res to ensure that third par­ties do not come into pos­ses­sion of your password.

3.4 In the last step, you will receive an over­view of your order data under “Order infor­ma­tion” and can check or change all infor­ma­tion again. You can also cor­rect input errors by can­ce­ling the order pro­cess and star­ting over. To com­plete the purchase, you must accept our Gene­ral Terms and Con­di­ti­ons and Pri­vacy Policy and press the “Buy” but­ton. This will send the order to us.

§ 4 Maturity

The online cour­ses are offe­red with a fixed dura­tion, which can be purcha­sed with a one-time pay­ment. The course fee is due upon purchase of the course.

§ 5 Storage of the contract text

We store your order, the ent­e­red order data and the ent­ire con­tract text. We will send you an order rece­ipt and order con­fir­ma­tion with all order data and the ent­ire con­tract text by e-mail.

§ 6 Right of withdrawal for consumers

The fol­lowing right of with­dra­wal exists only for consumers:inside in distance selling:

Cancellation policy

Right of withdrawal

You have the right to can­cel this con­tract wit­hin four­teen days without giving any reason.

The revo­ca­tion period is four­teen days from the day on which you or a third per­son desi­gna­ted by you, who is not the carrier:in, have taken pos­ses­sion of the goods or online courses.

To exer­cise your right of with­dra­wal, you must inform us name and email address by means of a clear state­ment (for example, wit­hin an email) of your decision to revoke this con­tract. You can use the atta­ched sam­ple with­dra­wal form for this pur­pose, but it is not mandatory.

To com­ply with the with­dra­wal period, it is suf­fi­ci­ent that you send the noti­fi­ca­tion of the exer­cise of the right of with­dra­wal before the expiry of the with­dra­wal period.

Con­se­quen­ces of the revocation

If you revoke this con­tract, we shall reim­burse you all pay­ments we have recei­ved from you, inclu­ding deli­very costs (with the excep­tion of addi­tio­nal costs resul­ting from the fact that you have cho­sen a type of deli­very other than the most favor­able stan­dard deli­very offe­red by us), without undue delay and no later than wit­hin four­teen days from the day on which we recei­ved the noti­fi­ca­tion of your revo­ca­tion of this con­tract. For this repay­ment, we will use the same means of pay­ment that you used for the ori­gi­nal tran­sac­tion, unless expressly agreed other­wise with you; in no case will you be char­ged any fees because of this repay­ment. We may refuse repay­ment until we have recei­ved the goods back or until you have pro­vi­ded proof that you have retur­ned the goods, whiche­ver is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than wit­hin four­teen days from the day on which you notify us of the revo­ca­tion of this con­tract. The dead­line is met if you send the goods before the expiry of the period of four­teen days. You shall bear the direct costs of retur­ning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to hand­ling of the goods that is not necessary for tes­ting the con­di­tion, pro­per­ties and func­tio­n­ing of the goods. macos/deepLFree.translatedWithDeepL.text

§ 7 Model cancellation form

(If you want to can­cel the con­tract, please fill out and return this form). You can use this form, but you do not have to.

To Vul­vani UG (haf­tungs­be­schränkt), Duls­berg-Süd 4, 22049 Hamburg:

Here­with I/we (*) revoke the con­tract con­clu­ded by me/us (*) for the purchase of

of the fol­lowing goods (*)/online cour­ses (*)/provision of the fol­lowing service (*)

Orde­red on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signa­ture of consumer(s) (only in case of paper communication)

Date

(*) Delete where not applicable.

§ 8 Prices and shipping costs

All pri­ces are inclu­sive of VAT(if app­li­ca­ble) plus ship­ping costs (if app­li­ca­ble). We deli­ver with DHL, DPD, UPS or ano­t­her pro­vi­der of our choice. Online cour­ses are avail­able directly from purchase in the customer:s account and are not ship­ped as they are a digi­tal, non-phy­si­cal product.

§ 9 Delivery conditions

9.1 We deli­ver phy­si­cal pro­ducts exclu­si­vely wit­hin Ger­many. Online cour­ses can be purcha­sed from worldwide.

9.2 The goods are ship­ped wit­hin 1-3 busi­ness days, unless other­wise sta­ted in the offer. Online cour­ses are avail­able directly after pay­ment in your cus­to­mer account.

§ 10 Terms of payment

Pay­ment can be made eit­her by credit card (VISA, Mas­ter­card), by instant bank trans­fer or by PayPal. For pay­ments by credit card and Sofort­über­wei­sung we use the pay­ment ser­vice pro­vi­der Stripe. We remain respon­si­ble for inqui­ries regar­ding war­ran­ties or cus­to­mer service.

When paying by credit card, you pro­vide Stripe with your credit card infor­ma­tion when sub­mit­ting your order. The credit card or the spe­ci­fied account will be char­ged immedia­tely after the order and your legi­ti­ma­tion as a legi­ti­mate credit card holder.

When paying via PayPal, you will be redi­rec­ted to the PayPal web­site directly from the order pro­cess. A pay­ment via PayPal can only be made if you are regis­tered or regis­ter with PayPal. You will then be redi­rec­ted directly to the pay­ment page and con­firm the pay­ment inst­ruc­tion to us. PayPal will be promp­ted by us to initiate the pay­ment tran­sac­tion after sub­mis­sion of the order and will do so automatically.

When paying with Sofort­über­wei­sung, you will be redi­rec­ted directly from the order pro­cess to the pay­ment page of Sofort. There you enter your online ban­king access data and can com­plete the purchase.

§ 11 Warranty

If you are a con­su­mer, the war­ranty is in accordance with the sta­tu­tory provisions.

§ 12 Liability

We shall only be liable for negli­gence in the event of a bre­ach of mate­rial con­trac­tual obli­ga­ti­ons. Mate­rial con­trac­tual obli­ga­ti­ons are obli­ga­ti­ons the ful­fill­ment of which is essen­tial for the pro­per per­for­mance of the con­tract and the obser­vance of which the con­trac­tual part­ner relies on. Lia­bi­lity in the event of a bre­ach of such a mate­rial con­trac­tual obli­ga­tion shall be limi­ted to the damage typi­cal for the con­tract, the occur­rence of which we had to expect at the time of con­clu­sion of the con­tract on the basis of the cir­cum­s­tan­ces known at that time. This limi­ta­tion of lia­bi­lity shall also apply in favor of our vica­rious agents.

We assume no lia­bi­lity for dama­ges resul­ting from fail­ure to exer­cise due dili­gence on the part of participants. 

We do not gua­ran­tee that the inter­net pages, data and con­tents are free of com­pu­ter viru­ses or that the inter­net page vulvani.com is accessible.

§ 13 Customer service

If you have any ques­ti­ons, com­p­laints or claims, please con­tact us. You can reach us by e-mail at hello@vulvani.com

§ 14 Miscellaneous

14.1 The con­trac­tual lan­guage is German.

14.2 We reserve the right to ter­mi­nate the con­tract extra­or­di­na­rily for good cause. This may be the case in par­ti­cu­lar if par­ti­ci­pants have pro­vi­ded false infor­ma­tion about their iden­tity when initia­ting the contract.

14.3 If you want us to delete your data from our data­ba­ses, please con­tact us at any time by e-mail at hello@vulvani.com. 

14.4 The Euro­pean Com­mis­sion pro­vi­des a plat­form for online dis­pute reso­lu­tion (OS). This can be acces­sed via the fol­lowing inter­net address: 

https://ec.europa.eu/consumers/odr/

We are not wil­ling or obli­ged to par­ti­ci­pate in a dis­pute reso­lu­tion pro­ce­dure of the con­su­mer arbi­tra­tion bodies.

14.5 If one or more pro­vi­si­ons of these GTC are inva­lid, the rema­in­der of the con­tract shall remain valid. Inso­far as the pro­vi­si­ons are inva­lid, the con­tent of the con­tract shall be gover­ned by the sta­tu­tory provisions.

14.6 We reserve the right to update or amend these Gene­ral Terms and Con­di­ti­ons of Busi­ness and Par­ti­ci­pa­tion at any time. The respec­tive cur­rent ver­sion shall be binding.

 

 

 

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